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What Is Customer Satisfaction Score (CSAT)?

What Is Customer Satisfaction Score (CSAT)?

by Maïwenn Marchand | Oct 7, 2022 | Customer Satisfaction, Survey

Today, customer satisfaction is a key element in the smooth running of a company. An unhappy customer can damage the reputation of your business and even decrease your sales. We are in an era of “customer-centricity” and finding the right tools for your...

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