by Maïwenn Marchand | Feb 21, 2023 | Survey
It’s impossible to deny the fact that your contact center’s customer care is important. For any company, the customer is centric and its happiness level is very important. Its quality will either enhance or degrade the loyalty of your customers. Your contact... 
by Coline Constant | Dec 13, 2022 | Customer Satisfaction, Survey
Do you think your company is doing a good job? Great! But honestly, how can you prove it? The proof of the pudding is in the eating, so only your customers can really experience your offer and services. So, to find out what they think, a satisfaction survey is not a...
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