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Naxai

Cookie Policy

Last update: 07/06/24

1. Introduction

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
All websites which operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computer or mobile device. This cookie policy (“Cookie Policy”) provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

2. Who is responsible for the processing of your personal data?

The Ring Ring Company, a public limited company with registered office at Culliganlaan 2/F, 1831 Machelen, Belgium and registered in the Belgian Crossroads Bank for Enterprises under the number 0445.262.068 (hereinafter “RingRing”, “we” or “us”) is responsible for the processing of personal data as described in this Cookie Policy.
This Cookie Policy applies to the following website of RingRing: https://www.ringring.be (hereinafter “website”).
It is important to read this Cookie Policy carefully. If you have any further questions, please do not hesitate to contact us by mail at the above address or by e-mail to dpo@ringring.be.
For more information about our privacy policy.

3. What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our website.

4. Key concepts

First- and third-party cookies: whether a cookie is ‘first-‘ or ‘third-‘ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

5. What categories of cookies do we use on our website?

CategoriesDescription
Essential cookies (Strictly necessary) Essential or strictly necessary cookies guarantee functions without which you would not be able to use our website as intended.
The removal of this type of cookies can lead to navigation difficulties and is therefore strongly discouraged.
Preference cookies (Performance)Preference or performance cookies collect information on how users interact with our website. These cookies collect information about your choices and preferences and make your navigation more pleasant and personalized.
For example, these cookies make it possible to memorize the language chosen during your first visit to our website in order to personalize it accordingly.
Analytical cookies
(Statistics)
Analytical or statistic cookies are used to gather information about your use of our website, in order to improve the content of our website, make it more suitable to your needs and increase its usability.
For example, these cookies show us the most visited pages of our website or help to identify difficulties that may be encountered during navigation.
Marketing cookies (Marketing)By marketing cookies we mean advertising, tracking and social media cookies. This category of cookies mainly concerns cookies for the purpose of displaying advertisements, implementing functions on our website provided by social media, and measuring how often these advertisements and functions are displayed and used respectively. This category includes, for example, the cookies that allow you to see advertisements from RingRing on social networks that you use after visiting our website.

A full list of the specific cookies we use on our website is added under section 8 below.

6. How to control, disable and delete cookies?

You can delete or deactivate cookies from our website at any time, either via your web browser settings or on the websites of the various third parties that install cookies.
If you are using different computers, smartphones and/or tablets, please remember to set your cookie preferences on each of those devices.

7. Changing your cookie settings

7.1 Via the cookie banner
You can manage your cookie preferences at any time via the cookie banner.

7.2 Via your web browser
Most browsers are initially set up to automatically accept cookies. You can also change the settings to block cookies or to alert you when cookies are being sent to your device.
It is easy to manage cookies. Click on one of the links below to go directly to your browser manual:
         – Cookie settings in Internet Explorer
         – Cookie settings in Firefox
         – Cookie settings in Chrome
         – Cookie settings in Safari
         – Cookie settings in Microsoft Edge
Warning: we have no control over the content of the above mentioned pages. These links can be changed by the ones responsible for the respective browsers.

7.3 Third-party cookies
During your visit to our website, in addition to the cookies installed by RingRing, cookies may sometimes also be installed by third parties.
Below you will find an overview of the cookies installed by third parties. You are able to choose not to accept their cookies.

8. Which specific cookies do we use on our website?

 

NameCategory NamePurposeDescriptionSource
__cf_bmNecessaryThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Calendly
__cfruidNecessaryThis cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.Calendly
__stripe_midNecessaryThis cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.Stripe
__stripe_sidNecessaryThis cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.Stripe
_abNecessaryThis cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.Calendly
_calendly_sessionNecessaryIf consent is given by the visitor, this cookie allows the website to add events into the visitor’s calendar.Calendly
_mfNecessaryThis cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information.Calendly
CONSENTNecessaryThis cookie is used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.Naxai
CookieConsentNecessaryStores the user’s cookie consent state for the current domainCookiebot
idNecessaryThis cookie is used to distinguish between humans and bots.Calendly
mNecessaryThis cookie is used to distinguish between humans and bots.Stripe
OptanonConsentNecessaryNecessary for maintaining language-settings across subpages on the website.CDN
rc::aNecessaryThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.Calendly
rc::cNecessaryThis cookie is used to distinguish between humans and bots.Calendly
test_cookieNecessary

This cookie is used to check if the user’s browser supports cookies.

Double click

wordpress_test_cookieNecessaryUsed to check if the user’s browser supports cookies.Naxai
wp-wpml_current_languageStatistics

Designates the country code that is calculated based on the user’s IP address. Used to determine what language should be used for the visitor.

Naxai
_ga [x3]StatisticsRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.Google Tag Manager
_ga_# [x3]StatisticsUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.Google Tag Manager
_hjAbsoluteSessionInProgressStatistics

This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.

Hotjar
_hjFirstSeenStatisticsThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.Hotjar
_hjIncludedInSessionSample_#Statistics

Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Hotjar
_hjRecordingEnabledStatistics

Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.

Hotjar
_hjSession_#Statistics

Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Hotjar
_hjSessionUser_#Statistics

Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.

Hotjar
_hjTLDTestStatistics

 

Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.

Hotjar
1StatisticsRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.Calendly
dd_cookie_test_#StatisticsRegisters data on visitors’ website-behaviour. This is used for internal analysis and website optimization.Calendly
hjActiveViewportIdsStatistics

This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience.

Hotjar
hjViewportIdStatisticsSaves the user’s screen size in order to adjust the size of images on the website.Hotjar
_gcl_auMarketingUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services.Google AdSense
IDEMarketing

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Google DoubleClick
LAST_RESULT_ENTRY_KEYMarketingUsed to track user’s interaction with embedded content.Youtube
LogsDatabaseV2:V#||LogsRequestsStoreMarketingUnclassifiedNaxai
NextIdMarketingUsed to track user’s interaction with embedded content.Youtube
pagead/landingMarketingCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement.Google DoubleClick
remote_sidMarketing

Necessary for the implementation and functionality of YouTube video-content on the website.

Youtube
requestsMarketingUsed to track user’s interaction with embedded content.Youtube
ServiceWorkerLogsDatabase#SWHealthLogMarketingNecessary for the implementation and functionality of YouTube video-content on the website.Naxai
TESTCOOKIESENABLEDMarketingUsed to track user’s interaction with embedded content.Youtube
VISITOR_INFO1_LIVEMarketingTries to estimate the users’ bandwidth on pages with integrated YouTube videos.Youtube
VISITOR_PRIVACY_METADATAMarketingStores the user’s cookie consent state for the current domainNaxai
YSCMarketingRegisters a unique ID to keep statistics of what videos from YouTube the user has seenYoutube
yt.innertube::nextIdMarketingRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.Youtube
ytidb::LAST_RESULT_ENTRY_KEYMarketingUsed to track user’s interaction with embedded content.Naxai
YtIdbMeta#databasesMarketing

Used to track user’s interaction with embedded content.

Naxai
yt-remote-cast-availableMarketingStores the user’s video player preferences using embedded YouTube videoNaxai
yt-remote-cast-installedMarketingStores the user’s video player preferences using embedded YouTube video.Naxai
yt-remote-connected-devicesMarketingStores the user’s video player preferences using embedded YouTube video.Naxai
yt-remote-device-idMarketingStores the user’s video player preferences using embedded YouTube video.Naxai
yt-remote-fast-check-periodMarketingStores the user’s video player preferences using embedded YouTube video.Naxai
yt-remote-session-appMarketingUsed to track user’s interaction with embedded content.Naxai
yt-remote-session-nameMarketingTries to estimate the users’ bandwidth on pages with integrated YouTube videos.Naxai
c_cUnclassifiedUnclassifiedNaxai

 

We cannot guarantee that the above list will be complete at all times, but we do our best to keep the list up to date.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. In circumstances where a change will materially change the way in which we collect or use your personal data, we will inform you accordingly.

10. Do you have any questions or a complaint?

If you have any comments, questions or complaints, please do not hesitate to contact us dpo@ringring.be.