One survey. Multiple languages.
Translate your surveys to get more answers
Multilingual surveys make it easier to get feedback and help you get more answers faster. By adding multiple languages, you can reach customers from around the globe, regardless of their native tongue. This ensures they fully understand the questions. As a result, you’ll get more answers and more accurate feedback.
No worries – customers will automatically receive the survey in their preferred language.
Easy translation tool
Localisation in over 50 languages
Advanced translation with customization
Language-specific questions thanks to segmentation
Filter reports by language
Right questions to right customers.
Understand and target your customers better
Divide your customers into segments to refine your communications and reach the right people.
Create segments based on demographic, geographic and behavioral parameters, and even events or interactions with your business. Gain a better understanding of your customers and tailor communication directly to their needs, preferences and attitudes.
Manual or dynamic segments
Customer journey events
Filtered report by segment
Build smart surveys
with conditional logic.
Create a custom survey experience
With conditional logic, ask smarter questions tailored to your customers. Define conditions that trigger certain questions to get more precise and meaningful answers for your business. And on top of that, don’t overwhelm your respondents with useless questions.
Logic based on contact attributes or survey data
Custom path according to answers given
Set all or any conditions to be met
Master the ultimate in personalization.
Talk to every customer, personally
Go further in personalizing your communications with dynamic custom fields. Take personalization to the extreme, tailoring your surveys to customer data and events in the customer journey. And even automate various texts according to the progress of the survey. For a unique experience and improved engagement and response rates.
Using contact attributes or survey data
Text customization and conditions
Personalization based on main question score
Conditions for text content adaptation
Tags, conditions and filters
Full documentation available
Based on Liquid syntax