Much more than just calls
Voice Broadcast is a powerful and efficient way to make automated voice calls to a large number of recipients at the same time, making sure you always reach your target. Perfect for announcements, reminders, promotions, automated communications, emergency notifications and much more! Simplify your life, increase your productivity and improve your results with Naxai Voice Broadcast.
The power of voice
Rely on voice for your communications. More personal than email and more flexible than SMS, voice has that little something extra. It lets you communicate all the information you want, simply and easily. The voice channel is ideal for automating your direct communications and offering more authentic conversations.
How does it work?
ADVANTAGES
Benefit at every turn
Automated call campaigns are ideal for businesses in all sectors. And here’s why:
Wide reach
With voice, you’re instantly in touch with thousands of recipients. Enough to get your message heard loud and clear!
High engagement rate
It’s proven that voice messages are more personal and therefore more engaging than text messages like SMS or email.
Highly effective
Automate your voice campaigns! You’ll save time and resources. Automation is the secret of productivity.
Immediate impact
Whether or not you schedule your communications with Voice Broadcast, you can send urgent messages quickly.
High flexibility
Use automated voice messages for all kinds of campaigns: marketing, customer service, internal communications…
FEATURES
The final touch to your voice campaigns
Our Voice Broadcast is packed with advanced features designed to enhance your communication strategy and boost the performance of your campaigns.
Webhook
Stay in the loop
Receive automatic notifications of your campaigns in real time. Whatever the information, you can improve the effectiveness of your campaigns and tailor them to live performance metrics.
Text to speech
Create dynamic content
Use (Neural) Text to Speech technology to create voice messages in multiple languages, as well as to send notifications to agents before they are put through to contacts.
Retries & delays
Improve message delivery
Set up to 3 callback attempts to increase the chances of your message being received. Define the delay between each reminder attempt according to your preferences, so as not to overwhelm your recipients.
Call distribution
Optimize your call center operations
Define the number of calls made per minute in real time to ensure that your call center agents are not overwhelmed. Ideal for guaranteeing quality service and optimizing the use of your resources.
Scheduling
Organize your calls strategically
Schedule your voice broadcast campaigns according to a calendar of precise days and times. This enables you to make your calls at the most appropriate times for your audience, and increase response rates.
Pause & resume
Stay flexible
An unforeseen event or need for adjustment? You can pause and resume your automated voice messages campaigns at any time. Keep total control over the delivery of your messages and guarantee smooth, efficient communication.
Personalization
Engage your contacts
Personalize messages with dynamic content such as the recipient’s name or specific details. This improves the relationship with the contact, the effectiveness and the engagement rate of your campaign.
Voice quality
Take advantage of an excellent network with high availability to make calls anywhere in the world.
Audio files
Use your own audio files (WAV or MP3) for your calls and offer a personalized experience.
Numbers
Access a vast choice of local or national numbers available to call in over 80 countries.
Voice broadcast for all your needs
Everyone can benefit from using voice technology. Sending automated voice messages can help you improve your operations and customer engagement simply and, above all, effectively.
E-commerce and retail
News and information
Set up in-house voice campaigns to notify your stores and issue product reminders automatically and efficiently.
Sales and promotions
Notify your customers of special promotions or new product launches.
Order confirmations and updates
Keep your customers up to date on the status of their order, from confirmation to delivery.
Healthcare
Appointment reminders
Call your contacts to remind them of their appointments. Plan the calls and make sure to reduce no-shows and ensure the efficiency of your services.
Human Resources
Employee communications
Send employees and collaborators important announcements, policy changes or even reminders of upcoming events by voice.
Services
Self-service
Send out voice messages inviting your customers to take their meter readings, and offer them several options in an interactive voice menu: doing it themselves or getting in touch with a call center agent, for example.
Automotive, insurance, banking
Warranty or policy status
Are your customers nearing the end of their warranty, contract or policy? Automate a voice call with Voice broadcast to give them instructions for what to do next: an appointment for a renewal, a check-up of their car while it’s still under warranty…
VOICE BROADCAST BY NAXAI
Build your conversations with Naxai Voice Broadcast
Meeting your needs: that’s what Naxai Voice Broadcast is all about. Add seamless integration, user-friendly interfaces and advanced features, and you’ve got the Naxai spirit.
Effortless campaign creation
Our intuitive platform lets you set up and launch simple, effective automated voice message campaigns.
Detailed analysis
Monitor campaign performance in real time and access detailed reports to fine-tune your strategy.
Personalization options
Customize messages and optimize your campaigns to improve customer engagement and response rates.
Scalability
Whether you’re a small business or a large enterprise, whatever your needs, Naxai adapts to you.
Single-source supplier
Find everything you need for your automated communications on a single platform.
Support
Our support team is always ready to help and our documentation at your disposal: the guarantee for successful integration and operation.
Make your automated voice campaigns now!
Voice campaigns with Naxai Voice Broadcast can really boost your communication strategy. Test automated voice messages and harness their full power to engage, inform and delight your audience!