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Naxai
Naxai

SECURITY & COMPLIANCE

Security built into every interaction.

At Naxai, security is not an afterthought. Our communication platform is designed with privacy, resilience, and compliance at its core.

ISO/IEC 27001 Certified

GDPR Compliant

NIS2 & DORA readiness

WHY IT MATTERS

Your data, handled with care

These certifications aren’t just badges. They’re a commitment that your data — and your customers’ data — is handled with the diligence and care required to meet international standards in security and privacy.

This means you don’t have to worry. We give you peace of mind so you can focus on what you do best: reaching your customers, running your campaigns, and growing your business.

ISO27001:2022

We are ISO27001 certified

At RingRing, we don’t treat information security as a checkbox exercise; it is embedded in everything we do, including our communication platform Naxai. As the leading Belgian CPaaS provider, we are ISO/IEC 27001:2022 certified, the international standard for managing sensitive data and ensuring operational resilience.

Security is deeply embedded in our software development lifecycle, infrastructure, and company culture—because your communications deserve uncompromising protection.

    Security by design

    What’s in our scope?

    Our certified ISMS covers:

    Organizational scope

    All core departments are included:

      • Development (Production)
      • Sales & Marketing
      • Infrastructure & Platform
      • Legal, Finance & HR
      • IT Security
      • Support

    Physical scope

      • RingRing headquarters (Diegem, Belgium)
      • ISO 27001-certified data centers at:
        • Data Center United
        • AtlasEdge

    Products & services scope

      • The full omnichannel platform
      • Platform APIs, portals, and real-time analytics
      • All development, delivery, maintenance, and support processes

    Compliance & Governance

    Ready for modern European regulatory requirements.

    NIS2 READY

    We meet all obligations of the NIS2 Directive, including:

    Comprehensive risk management

    Incident detection and reporting

    Business continuity and supply chain oversight

    Regular training and audit procedures

    DORA READY

    Our solutions meet the stringent demands of the Digital Operational Resilience Act (DORA), relevant for clients in regulated sectors such as banking and insurance:

    ICT risk and third-party management

    Operational resilience

    Logging, monitoring, and secure change control

    GDPR and Belgian telecom (BIPT/IBPT) regulations

    ISO/IEC 27001:2022 standards

    EU AI governance, NIS2 & DORA

    A zero-trust, privacy-by-design approach

    Need security documentation or compliance information?

    Our team can provide additional information regarding our governance practices, infrastructure security, and compliance approach.